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Customer Care & Service1. Person to Person:
When you're ready to complete your order just click "Checkout". There you can securely enter your shipping and billing information and complete your order. Be sure your browser is able to accept "cookies". - ALWAYS PRINT YOUR ORDER FOR YOUR RECORDS (by pressing the print key in your browser or choosing Print from the File menu) BEFORE PRESSING THE SUBMIT BUTTON. - All prices are in US dollars. Product Availability - We attempt to keep Spa-Style.com up to date, but occasionally your product(s) will be back ordered, or out of stock. We reserve the right to cancel or amend an order under such circumstances. However, we will try to contact you with other options if at all possible. - Include your daytime telephone number so that we can contact you with questions. - Prices may be subject to change without notice. Shipping - We're sorry, we are not able to ship to PO Boxes, to US Territories, or to destinations outside the US. - Most orders are shipped by UPS to arrive within 10 to 15 business days after we receive them. Express delivery is available and costs vary with the weight and destination of your package. Please request a quote prior to placing your order. - Call us at 610.431.8964 with any shipping questions. Continental U.S.A. Shipping Costs:
Payment: We accept Visa, MasterCard, and Discover. All orders will be submitted to our credit card authorization center for address verification and approval. Please be sure to submit the correct credit card billing information when submitting your order through CheckOut. Gift Packaging: Give someone you love a pampering gift of well being from Spa Style. Click on the link to our Gifts section for an assortment of products that make unique gifts. With any item sent as a gift, we will enclose your personalized sentiment at no extra charge. For an additional $5, we will wrap the gift in our signature white box, tied with a ribbon, with your message enclosed in a special envelope. To send your gift, indicate the alternative delivery address at checkout and complete the personalized gift card message section. Gift Certificates: A gift certificate from Spa Style is a fast, easy way to let friends and loved ones choose for themselves. Just call us and tell us the recipient's name, address and amount of your gift ($25 minimum). We'll even enclose a special card with your personalized message. There's no charge for normal shipping, but if you're in a hurry, we will send it Federal Express for the applicable charge. Guarantee: If you are not happy return your purchase within 15 days for a refund for the original cost of the product. Sorry, shipping charges are not refundable. Returns may be sent Insured US Mail to our PO Box. Please contact our Customer Service Department if you have any questions. All exchanges must be issued a Return Authorization number. Spa Style P.O. Box 1711 West Chester, PA 19380 610.431.8964 |
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